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Privacy Notice
Details of the Privacy Policy
Introduction
Vexxels ("we", "us", "our") is committed to protecting your personal data in accordance with Ghana's Data Protection Act, 2012 (Act843). This Privacy Policy describes how we collect, use, store, and safeguard your information across our services in Ghana.
Scope of Policy
This policy covers all individuals whose personal data is collected by Vexxels through our website,
retail operations, or other services in Ghana.
Information We Collect
We may collect:
– Full name, email address, phone number, delivery and billing addresses
– Purchase history, social media handles (if applicable)
– IP address, device and browser details (for online interactions)
Purpose of Collection
Your data is used for:
– Processing orders and payments
– Sending transactional messages, updates, promotions (if consented)
– Improving customer support and user experience
– Legal, tax, and regulatory compliance
– Analytics and internal business insights
Lawful Basis for Processing
We process personal data based on:
– Your explicit consent
– Performance of a contract (fulfillment of services)
– Compliance with legal obligations
– Legitimate interests that do not infringe on your rights
Data Sharing & Third Parties
We do not sell or lease your data. We may share it with:
– Delivery and logistics partners
– Payment processors
– Email marketing or CRM providers
– Website analytics platforms
Each is bound by contractual obligations to comply with Ghanaian law
CrossBorder Transfers
Should data be processed or stored outside Ghana, it will only involve service providers ensuring an
equivalent level of protection as mandated by Act843.
Data Retention
We retain personal data for as long as necessary for its purpose or by law. You may request
deletion unless there is a lawful reason to retain it.
Your GDPRLike Rights under Act 843
You are entitled to:
– Access your personal data
– Request corrections or updates
– Withdraw consent anytime
– Request deletion or object to processing
– Lodge a complaint with Ghana’s Data Protection Commission
To exercise these rights, please contact us:
Email: vexxelsgh@gmail.com
Phone: +233 552 611 268
Data Security
We implement robust technical, administrative, and physical safeguards to protect personal data
from unauthorized access.
Children's Privacy
We do not knowingly collect personal data from anyone under 18 without verified parental or
guardian consent.
Limitation of Liability
While we strive for data security, no system is completely secure. Vexxels is not liable for breaches
beyond our control (e.g. cyberattacks, force majeure). This policy is governed strictly by Ghanaian
laws, with disputes settled in Ghanaian courts.
Updates to This Policy
We may revise this policy periodically. Updates will be posted on official channels and take effect
immediately upon publication. Continued usage implies acceptance.
Governing Law
This policy is governed by the laws of the Republic of Ghana, and any dispute shall be resolved in
the exclusive jurisdiction of Ghanaian courts.
Contact Information
Vexxels
43 Kpakpo Mankralo Street, GD1913034, Accra, Ghana
Email: vexxelsgh@gmail.com
Phone: +233 552 611 268